lisa@loveandflour.ca

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Shipping, Refunds and Returns Policy

Home  /  Shipping, Refunds and Returns Policy

We ship in Canada and to the USA.  Please note that import, duties, taxes and fees into the US are the sole responsibility of the purchaser.  Your shipments will be sent through Canada Post unless otherwise noted.  You will be provided a tracking number where applicable.

Refunds provided within 14 days of receiving product with the following terms and conditions:

*Return shipping cost is the responsibility of the customer.

*Product must be unopened, in original packaging, and proof of receipt is required.

*Opened, tampered with, or used goods cannot be returned. Edible markers and baking mats are final sale.

*Clearance items are final sale.

*STL files are final sale.

*Any downloads are final sale.

If your products are damaged, please contact us right away to discuss.

Because life sometimes happens, please contact me directly with any concerns about our products and return policy and I will be in touch to discuss.

Thank you!

Need help?

Contact me at lisa@loveandflour.ca for questions related to refunds and returns.

 

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